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Shipping and Return Policies

Fall Bulb Shipping & Policy Information

Shipping & Delivery Details

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 Dispatch Schedule: Shipping begins in October, timed according to hardiness zones to ensure your bulbs arrive during the ideal fall planting window for your area.

 Carriers & Transit Times: We ship via UPS, FedEx, or USPS, depending on the destination. Most shipments arrive within 2 to 4 business days. Tracking details are provided via email as soon as your order ships.

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 Domestic Delivery: We ship exclusively within the United States. International shipping is unavailable.

 Shipping Rates: Standard shipping is a $12.00 flat rate per order. Orders totaling $250.00 or more qualify for free standard shipping.

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 Order Processing: Orders are fulfilled in the sequence received. Multiple orders placed separately cannot be combined. Please verify your shipping address during checkout, as re-shipments due to address errors will incur additional delivery fees.

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Bulb Guarantee & Policies

 Quality Guarantee: Every bulb is inspected before packing and guaranteed to arrive healthy and viable for planting.

 Arrival Inspection: Please inspect your shipment upon delivery. Any damage or discrepancy must be reported to info@bridgetwilsonflowers.com within 7 days of arrival for assistance.

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 Perishable Nature: Due to the seasonal nature of living botanical stock, all sales are final once shipped. Bridget Wilson Flowers cannot be held responsible for losses resulting from improper winter storage, extreme weather, unfavorable planting conditions, or pest damage after delivery.

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 Cart Reservation: Adding items to your online cart does not hold inventory. Items are secured only after order placement and payment completion.

 

 

Dahlia Shipping and Policy Information

 

Shipping and Handling of Dahlia Tubers

 

Bridget Wilson Flowers will begin shipping orders in late March or early April after the risk of freezing temperatures has passed. Please note that we only ship dahlia tubers within the United States; international shipping is unavailable.

 

We usually ship USPS Priority Mail, which typically delivers your tubers within 2-4 days of shipping. Every shipment includes tracking for your convenience.

 

Bridget Wilson Flowers sells dahlia tubers grown without chemicals on our farm. We sell them individually and price them online accordingly. 

 

Shipping Fee 

 

We charge $15.00 per box of dahlias. We will not combine orders; we will ship them in the order they come in.

We offer free shipping on all orders over $250. 

 

Please double-check your shipping address. We are not responsible for orders shipped to incorrect addresses or for returns due to address errors. We will charge additional postage for the re-shipment of any returned orders.

 

You will receive an email notification when your pick-up order is ready. Please email info@bridgetwilsonflowers.com with any questions or requests. 

 

Shipping Timeline

 

Depending on when your order was placed, orders will not be shipped until late March or early April. Most shipments will occur during the first week of April and continue through the end of the month. If temperatures remain below freezing, we will delay shipping by one week.

 

Dahlia Policies

 

Satisfaction Guarantee

 

Our dahlia tubers are sold individually and are guaranteed to contain at least one growing eye. 

 

If you encounter any issues or are unsatisfied with your order, please contact us at info@bridgetwilsonflowers.com within 7 days of receiving your dahlias. 

 

Please Note: Bridget Wilson Flowers is not responsible for damage from poor growing conditions, improper storage, pests, or negligence. While we take great care in packaging, we cannot guarantee the condition of tubers once they leave our farm. 

 

Your Cart

 

Items in your cart are not reserved until you complete the checkout process and receive an order confirmation email. If items disappear or are marked “Unavailable” during checkout, it may be because another customer completed their purchase first. Our web platform determines this, and it is beyond our control.

 

Shipping Restrictions

 

Bridget Wilson Flowers ships only within the USA. We are unable to ship to Canada or any other country.

 

Returns and Refunds

 

Please inspect your Dahlia tubers upon delivery and notify us within 7 days of any concerns. We strive to provide the highest quality tubers and want to ensure your satisfaction. For any issues, please get in touch with us at info@bridgetwilsonflowers.com 

 

Substitutions and Cancellations

 

All sales are final, and we do not accept cancellations. Should a specific tuber be unavailable due to unforeseen circumstances, we will contact you and work together to find an alternative. We sometimes lose some of our dahlias in storage, so we will do our best to replace them with another of your choosing. 

 

Dahlia Virus Awareness

 

We adhere to all American Dahlia Society (ADS) recommendations to manage disease in dahlias. Our practices include sanitizing tools during harvesting and dividing tubers and implementing a pest management protocol using only organic products.

 

However, it’s important to note that, according to ADS research, 87% of healthy, asymptomatic dahlia plants may carry at least one virus. We continue to take measures to minimize the risk of dahlia viruses, but please understand that they can be present without visible symptoms. If you have concerns about your plants, please get in touch with us promptly. Often, a plant appearing “unhealthy” may require proper fertilization or hydration.

 

Thank you for choosing Bridget Wilson Flowers for your Dahlia purchases. We appreciate your support and look forward to sending you our tubers with love. We hope you enjoy them as much as we do.

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